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❓ Frequently Asked Questions (FAQ)

1. Where do you ship?
At this time, we only ship within the United States.

2. How long will my order take to arrive?

• Processing Time: 2–5 business days (each item is made-to-order).
• U.S. Shipping: 3–7 business days after processing.
  You’ll receive a tracking email once your order ships.

3. Do you accept returns or exchanges?
Because each product is made-to-order, we cannot accept returns or exchanges for change of mind, size issues, or color preference.
👉 However, if your item arrives damaged, defective, or incorrect, we will replace or refund it right away. Just email us within 7 days with your order number and photos.

4. How do I know what size to order?
Each apparel item includes a size chart on the product page. We recommend measuring a favorite shirt or sweatshirt you already own and comparing it to the chart before ordering.

5. Do you offer free shipping?
Yes! We offer Free Shipping on orders over $75. Orders under $75 have a flat rate of $4.95.

6. What should I do if my tracking shows delivered, but I didn’t get my package?
Sometimes carriers mark packages delivered a day or two early. Please check with neighbors and your local post office. If the package is still missing after 2 business days, contact us and we’ll help investigate.

7. How are your products made?
All products are print-on-demand and made just for you using trusted U.S.-based print providers. This enables us to offer a diverse range of designs while minimizing waste.

8. Do you create custom designs?
At the moment, we focus on our own collection — but we love feedback! Feel free to email us your suggestions, and we may include them in future designs.