Refund policy

🔄 Returns & Refunds

Because each item is made to order, we do not accept returns for change of mind.

We only offer replacements or refunds for items that are faulty or damaged.

How to request a replacement or refund:
Contact us at hello@alishasteesbeyond.com. If your request is approved, we’ll provide instructions and a return shipping label. Items sent back without first contacting us will not be accepted.

Damages and issues:
Please inspect your order upon receipt. If an item is defective, damaged, or incorrect, contact us immediately so we can make it right.

Non-returnable items:

  • Custom or personalized products

  • Sale items or gift cards

  • Perishable goods or hazardous materials

Refunds:
Once we receive and inspect your item, we’ll notify you if a refund is approved. If approved, you’ll be refunded via your original payment method within 10 business days. Processing time may vary depending on your bank or credit card company.

If more than 15 business days have passed since your refund was approved, please contact us at hello@alishasteesbeyond.com.